FAQs

 

Where can I find a cPanel manual?

The cPanel manual is available online at the following address:

http://docs.cpanel.net

What is the name server (DNS) information?

cPanel/Linux Shared Accounts:
NS1.REGIONALINTERNET.COM
NS2.REGIONALINTERNET.COM

Windows Shared Accounts:
DNS1.REGIONALINTERNET.COM
DNS2.REGIONALINTERNET.COM

Virtual Dedicated Accounts:
NS11.REGIONALINTERNET.COM
NS12.REGIONALINTERNET.COM

What are the configuration settings for email?

Incoming (POP or IMAP) Email:
mail.yourdomain.com

Outgoing (SMTP) Email
(port 25; or 26):
mail.yourdomain.com

Account Name:
emailusername@yourdomain.com     (use full email address)

The server requires SMTP authentication. Logon using:
emailusername@yourdomain.com

Are server side includes (SSIs) supported?

Yes. All pages that utilize SSI must be named with the extension ".shtml".

In order to use SSI, utilize the following format. Be sure that there are no spaces, except between the words "include" and virtual," and that the line is not indented.

<!--#include virtual="/directory/filename.ext"-->